What am i supposed to do when a buyer files a dispute against me and does not cares to reply to my messages??
Hello @BloxMint
In this case, the only thing you can do is send proof that the code is correct and was sent to the buyer. You can send the evidence using the “Message Support” option in the transaction chat
The buyer has up to 5 days to escalate the dispute. If they do not do so, the transaction will be automatically completed in your favor.
For more information about disputes, please check this article below:
https://support.gameflip.com/hc/en-us/articles/115000885633-How-to-open-a-dispute
Biggest problem is that gameflip doesn’t let us upload video / screen recording proof + the responses are so slow i get worried about it
Thanks for the feedback!
We understand that waiting for a response can be frustrating, our support team handles a high number of tickets daily, which can sometimes delay replies. But rest assured that each case is reviewed carefully to ensure fair handling.
As for video or screen recording uploads, while it’s not currently possible to upload those files directly, your feedback is valid and will be shared with the appropriate team as a suggestion for future improvements.