I am locked out of my account because I still have my old phone number still attached. I can not submit a ticket because I need an invite code. I already sent an email directly to firstname.lastname@example.org, do I just wait at this point?
I would wait for there reply or wait into the staff get on in the morning to see if they reply to this post with a answer to this question.
Thanks for the the reply family. I’ll see whats up in the morning.
Normal the staff reply to alot of these post in the moring but they’re sleeping atm.
Most likely they will ask for your email or your # on the account being you cant give them a invite code.
Hello, can you send me via PM or the phone number so I can provide you further help?
Where can I PM you? I am new to the site. @DunnBiscuit
I clicked on @DunnBiscuit profile but do not see the option to send a PM.
Please click there profile picture
You will see message there that how you private message them
My guess is your level is still low.
My guess is they would need to message you first.
Yea seems about right. I made this account yesterday.
I found this on this site it may work I’m not sure.
“The forum’s antispam requires a new user to browse the forum for 15+ minutes in order to use the private message feature. After you have done so you’ll see a “Basic User” badge on your own profile, go to the moderator’s profileand click Message. If you don’t see the button then relog on the forum.”
I think my trust level went up. I can send PMs now
Good. Please send the information to that moderator that requested it from you.
I hope your issues get fixed.
Any other issue please ask them or post on forums.
thank you for the help and support
Dont forget to remind them what the issue is + give them all the information they needed to make it go faster.
I don’t know my invite code and I can’t sign in because it needs a code that gets texted to me but I don’t get the text because that’s no longer my phone number
If you can provide me your old phone number via PM. I can try to locate your account and provide further help.
I don’t know it sorry is there any other way ?
How could you not know your old number