I have a order that is pending for almost 2 weeks now. The customer has yet to respond once despite me daily trying to reach him. I have no idea what to do with this pending order. I don’t want to to cancel because of that warning it tells me about canceling too much.
However is this a legit reason to cancel? This isn’t the only bizarre order either. I have another 2 orders in which the customers did respond but kept telling me “later when I get on” yet never responded later in the day. Took over a week to find out that they were – GROUNDED! lol
Their orders will also reach the 2 week mark as well. lol
What do I do?