For some reason I’m unable to add funds to my wallet despite having money aviable on my card. It declines and bounces back the payment as soon as I make the payment.
Hello!
This is odd. Do you receive an error message when you try to complete payments?
If so, send me a PM with a screenshot of this error so i can try to provide you further help.
Thanks!
Hey I know this is an old thread but I am having trouble with placing an order, When I click place an order all that comes up is “there is an error, declined”. I know I have enough funds and all.
You can make a support ticket with attached screenshots of the error and what type of payment you used so support can check your account for the issue.
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You should try to use Paypal or credit cards. I always have the same problem with debits
I also had to use PayPal as the Verified by Visa didn’t accept my new card this time and I didn’t feel like calling into the 800 number.
The best thing is using Paypal fund. There’s nothing the bank can do although I call them numerous times. It should be from Gameflip
Hey are you able to help me out, im having the same exact issue with mine. i try and try to add funds but it declines it when i have more than enough money to add funds to my account
Hey @Dexter1!
Could you please inform me the error you are receiving?
Also, have you tried a different card?
Godspeed! 
yeah i tried my bank card and Google pay
Thanks for the information @Dexter1.
Do you have a ticket explaining this issue with screenshots of the error and account information?
If not, could you please open a ticket using the link below:
https://gameflip.zendesk.com/hc/en-us/requests/new
Once created, please provide me the ticket number here please.
Godspeed!
My account has been locked as a result of too many declined payments. I’ve had a few problems with the app with my credit card. This isn’t an issue with the website.
Can you please assist in having my account unlocked. I’ve raised a ticket number 774851.
Many thanks