Did not get the refund

I’ve been cancelled my order that status is under review,and i didnt get a refund yet.
It’s about one week ago.

if u did use credit card it’s may take bet more but i will tag the mods here so they will check this for u just provide them with ur invite code here so they can check it
@MajorTom @DarkKnight

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Hello miyukis,

As baaziz0yassine has mentioned, could you please let me know your invite code?

But if your order was on pending status and it was canceled, then your purchase was voided before any funds left your account. This means that you might not see separate entry on your statement showing funds returning.

Instead, the original charge will be deleted from your statement as soon as your bank completes the declined charge process. Most banks complete this process immediately.

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Hi MajorTom

My funds was left on my account.
I was cancelled the order when it under review and it take this process so long.
And this is my invite code SDKJPR.

Thank you so much for you concerning.

Hey @miyukis,

Just so you are aware, the review process for any purchase within Gameflip takes up to 48 hours during business days to complete, but we are always trying to speed up this process.

To avoid repeated payment reviews or increase your payment limits for PayPal and Credit Cards, you need to verify your payment ownership and identity information. Your information will only be used for processing payments and is encrypted on our server. If you are not getting the verification email, you can also verify your account through your Gameflip wallet.

Now regarding your purchase, it was already cancelled on our side by you. So just like @MajorTom said, your purchase was voided before any funds left your account. This means that you might not see separate entry on your statement showing funds returning.

Instead, the original charge will be deleted from your statement as soon as your bank completes the declined charge process. Most banks complete this process immediately.

Also, Some banks do not support manual authorization hold requests. Please note that the final decision to release the funds before the authorization expiration date is always made by the issuing bank.

In cases such as this, the issuing bank waits for the authorization hold to expire before the cancellation is reflected on your statement.

God Speed! :trident: