Gameflip Account suspended ...?

Hi everyone, My account was suspended yesterday because " Exploitation of Gameflip’s marketplace and/or Credits system ". I have sent a ticket to Gameflip support but have not yet received a reply, My account will be permanently banned? I have been selling on gameflip for 6 months with nearly 1000 Good rates, and now in my wallet still has a lot of money from sales. Can I ask if there is any way to fix my mistake? Can I withdraw money? That money is huge and important for me. Looking forward to receiving answers from administrators.
My code: HP4818
Thank you

Hello!

If you sent a ticket, you must wait for the support answer. I’ll talk to them to see if they can check your case faster.

Thank you.

Thanks, still waiting for support reply…

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