I have tried contacting the staff multiple times without any success, so I’m trying my luck here for advice. I love this website and I have made 14 successful purchases. Unfortunately I have also been scammed two times, the first one for 13$ and the second time for 60$. Both purchases have been cancelled and it says that I have been credited a refund. Well I would just like to point out that I have not been credited a refund! I’ve received neither and in the first instance I actually had another 13$ taken off my account. I’m not sure who handles these issue, but I’m starting to get worried. I will definitely refrain from making any additional purchases at the time. Please any advice is welcomed if you’ve been in a similar situation. Is there any further action I can take? I’m losing almost 100$ right now and that is serious money that I need back immediately.
When you cancel your transaction, we will submit the refund immediately. Depending on the payment method you use, it could take up to 7 days to process your refund.
︎ If you used a credit/debit card, the charge will go back to your card ︎If you used PayPal, Alipay, or WeChatPay, the fund will go back to your respective account ︎If you used Cash from your Gameflip Cash Balance (Sale Proceeds or Add Funds), it will go back to your Cash Balance immediately ︎ If you used Credits from your Gameflip Credits Balance, it will go back to your Credits Balance immediately
I used my card, and on my bank app all it shows is the deductions and the money spent on the cancelled item hasn’t been returned yet. Its been a few days already. How do I get this fixed.
Nvm it got resolved. The funds eventually came through yesterday, I just had to wait like a couple more days. I read online that it was 2-3 days so I thought it should have been earlier
Please keep in mind for future cases that the funds should be back in your bank account approximately 3 to 14 business days after a refund is initiated. This period will depend entirely on your bank and how they process reimbursements. If the used card was a prepaid one, the refund will still occur but might take longer - if you have questions about prepaid refunds, please contact your prepaid card company.
Also, some banks do not support manual authorization hold requests, but the issuing bank is always responsible for deciding if the funds will be released before the authorization expiration date. If this is your bank’s case, they will wait for the authorization hold to end before reflecting this purchase’s cancellation on your statement.
I made three different purchases from the same user, who was supposedly selling a game code at a good price. However, when it came time to deliver the code, the person sent me three different Steam accounts instead. I politely requested a refund because this wasn’t what I wanted, and selling accounts is prohibited by the site’s policies, but the seller refused. I’ve now opened a dispute to resolve the issue and provided the necessary evidence, but this process might take time. I’d really like to have this resolved as quickly as possible because people like this only tarnish the positive reputation of the community.
As a buyer who has 94 completed transactions, you can be sure I love Gameflip! But recently I’ve had 3 of 5 codes not work! Most sellers had canceled the transaction after one or two messages; however, there is one seller whose only intent is to defraud. His intent was made clear by his own messages! First, he told me to just wait seven days and my $$ would be returned. I knew this was a lie (having completed 90+ transactions) and that even after having reported an issue an providing evidence that mthe sale would auto- complete in four days, mallowing the scammer to take my $$. Then he asked what I wanted on Amazon for $100, or suggested I just use his Amazon account. Insane!
I have elevated this to Gameflip six days ago, and crickets! If an obvious scammer is who Gameflip gives deference to, over a buyer with 90+ transactions, I have to think that all the people who bought in to the platform, and all the sellers who act in good faith are going to be harmed. Once my money is returned, I am deleting my account, and all the positive word of mouth is likely to be replaced with a warning about my experience.
First of all, thank you for sharing your experience and for being such an active buyer on Gameflip, with over 90 completed transactions. We understand how frustrating situations like this can be, and we’re truly sorry for any inconvenience this has caused.
Please know that all disputes, reports, and suspicious behavior are taken very seriously by our team. We are currently reviewing your case carefully, and if it’s confirmed that the seller acted with bad intentions, the transaction will be canceled, and the seller will be investigated and potentially banned from the platform.
As a community with millions of active users, we unfortunately can’t catch every user with bad intentions in real time. That’s why the collaboration of users like you, who report and flag suspicious activity, is so important to keeping Gameflip safe and fair for everyone.
Our commitment is to protect honest buyers and sellers, and your feedback helps us continue improving that process. We kindly ask for a bit more patience while we complete our review. You’ll be notified directly via your support ticket as soon as there’s an update.
Thank you again for your trust and your long history with us.
︎ If you used a credit/debit card, the charge will go back to your card
Gameflip! But recently I’ve had 3 of 5 codes not work! Most sellers had canceled the transaction after one or two messages; however, there is one seller whose only intent is to defraud. His intent was made clear by his own messages! First, he told me to just wait seven days and my $$ would be returned. I knew this was a lie (having completed 90+ transactions) and that even after having reported an issue an providing evidence that mthe sale would auto- complete in four days, mallowing the scammer to take my $$. Then he asked what I wanted on Amazon for $100, or suggested I just use his Amazon account. Insane!