Help Buyer must rate by

As I know, when someone buys one of your listings, he has three days to rate you, so if he doesn’t rate you, and that time runs out, you’ll automatically get the transaction. It’s not working. I visited the listing that I sold and the the buyer must rate by is just going negative, it already ran out of time but it’s going backwards… 00 hr 0-4 min 0-47 sec

Hey can you please contact our support team and tell them this case?

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