My funds under review

I might add im new.

I’ve just added 20$ to my wallet for the first time but its saying its under review…

How long does it take to go into my wallet for the first time?

1 Like

Hello! Welcome to Gameflip since this is your first time!

This will help you - https://gameflip.zendesk.com/hc/en-us/articles/210297418-Why-is-my-Purchase-or-Add-Funds-under-review-.

If your verified etc, it will be faster. If you have a lot of ratings as well, it will also help.

Have a Good Day!

Hey @The_Wonderer_Code!

Could you please provide me your order ID, so I could take a look?

God Speed! :trident:

1 Like

Funds review seems to be so common why not have the identity verification as part of signing up? I have it with Blizzard Entertainment and several other items. TBH I mostly just don’t want unnecessary travel and or contact with random people as there is a pandemic going on. I can save about 2$ vs. going to Costco for the same item but alas I also am in funds review limbo. I feel your pain.

1 Like

This is because not everyone who signs up are above 18. ID verification is currently for 18+. If it would be part of signing up, the requirements will change and affect other factors as well. Fund review affects new users the most because their new to the community/gameflip. As time goes on and they buy a lot etc, the timing for reviews will lessen etc.

Being ID verified will sure help reduce fund reviews. However, being ID verified doesn’t mean your funds will not be reviewed. Funds will still be reviewed like in this case. HELP !! Add Fund goes to under review every single time , In spite of everything being verified - #10 by archcandid. Depends on a lot of factors.

I understand but funds review is still needed to prevent frauds/suspicious activity etc.

Regards,
Sparkling.

hey my mom doesn’t let me verify because its too much personal information that she doesn’t trust, could you verify me another way? it would be very helpful because i would like to continue buying off of gameflip but i cant get my account reviewed, thanks

Hello @WinterZ_toxic,

Could you please provide me your invite code so I can take a look into your account?

Also, are you under 18?

God Speed! :trident:

Hello @Sparkling_Juice
I added $44 fund and its under review i put in support the verification,could u check it out?
My profile code is: PULZW9

Hello @ItsCloud!

Sorry for the wait.

I have verified your last orders in review and can see that you have cancelled them.

Keep in mind that in these cases you need to submit the requested purchase verification in order to have the order released ok.

Hope you have a great day!

God Speed! :trident:

Me also i bought a game for first time but it stuck in under review i dont know how can i solve it can any one help me and how long it will continue can i get my game or not and i even lose my money?? Its my first time i dont know so much :confused:

Hello @klozer_09!

Sorry for any inconvenience this has caused you.

Usually, our anti-fraud system will flag a purchase due to price, inconsistencies (such as logging in your Gameflip account from a location far from the billing address), or the type of order. Reviews can also happen because of discrepancies in the payment information provided or failure to send the correct payment verification code.

So avoid repeated order reviews, prove account ownership, and even increase payment limits when using credit cards, we suggest our users verify their identity and credit/debit card. This information is only used when processing orders and is securely encrypted and stored on our servers.

In our Privacy Policy, you’ll find more details on what we collect and how we protect your information.

To verify your documents, you’ll need to go to:
App: Menu > Wallet > Document verification
Website: Menu > Wallet > Verify

Also, keep in mind that the review process for any purchase on Gameflip may take a couple of hours up to 48 hours during business days to complete, but we are always trying to speed up this process.

Godspeed! :trident: