Not credited for "Get a free GIG" promo


#1

I have bought GIG, get it, confirmed completion, get notification what i got credits by promo, but don`t see it in wallet =(


#2

Any support here? Please…


#3

Hello!

Please contact our support team here
https://gameflip.zendesk.com/hc/en-us/requests/new

And tell there more about this issue and the transaction you purchased that should be counted towards the promotion.

Thanks!


#4

Hello, DunnBiscuit!

Already done (before forum topic), but still don’t get answer =( Ticket ID is #386443.


#5

You probably have to redeem the credits from an email.


#6

So… I think this is my bad. I have the habbit to cleanup notifications and espetialy emails becouse there are too many of them, and may not read that notification carefully before delete. Bad news to me =(


#7

Is there a way to restore or resend deleted notification?


#8

Unless you manually clear your email’s trash folder, it should temporarily still be there.