Payment under review

Hi I recently sold an item and I had to confirm the payment so after 3 hours it worked and it sold. Now I bought an item and it’s been hours and it’s still under review? Why?? I’m using my own PayPal my address/info is right there is nothing suspicions with my payment I even send pictures of my I.D and Bank to prove I’m the owner so why do I have to keep going through this!! Can someone fix my order please before I just pack it in and never to return to sell or buy here

Hey as I looked into your account and exchange, we saw that it was cancelled so we couldn’t review your information.

These reviews process takes up to 48 hours to complete, please, when this happens, contact us, don’t cancel the purchase.

We will be able to help you further then.