Hi there. Just tried making my 2nd purchase through Gameflip (purchased something yesterday but am currently waiting for shipping), but it was immediately flagged for review and asked for verification. I had no problem providing verification for ID and my card, however I have a question about verifying my phone. I also submitted a ticket through support (#366441). Here’s what I said through the ticket:
" Unable to submit proof of documentation for phone verification because first I am under my parents’ plan so it isn’t under my name, but my mother’s name. Second, we no longer receive billings through the mail as we have paperless billing. However, I have attached a PDF with the most recent billing that is given through the T-Mobile website which is the best documentation that I can provide.
On the 2nd page of the PDF under “This Bill Summary” and “Detailed Charges” you will see that my number is the third number in the plan. On page 3, under “Taxes & Fees Breakdown” you will see my home address…
I have also submitted my proof of ID and debit card, would be great if this gets resolved quickly so I am able to receive my purchase. Thanks in advance! :)" (some words are redacted for privacy)
After this I submitted a screenshot with the two sections in one image because i’m unable to upload a PDF to the verification form. Would there be any problem with this? How long would it take to verify?
My invite code is QRYMZP. Thank you!!
For verification process that’s fine I think. Also you only need ID verification to be completed in order to continue purchasing. Phone bill is not necessary. Btw process will take from 2 to 4 business days.
Welcome to Gameflip
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Ah i see, I thought I had to complete all 3 forms, thanks for the confirmation though. Mine were just processed an hour ago which was pretty sweet! Just tried making another purchase and it went through
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hello, I’m from Iran and have Iranian phone number, can i get verified?
Hello @Ars_Rza,
If you are able to provide the necessary information to approve the phone number verification onto your account, there should not be any problems.
For questions regarding this verification, feel free to check the following link:
https://gameflip.zendesk.com/hc/en-us/articles/360001042633-Why-am-I-being-asked-to-verify-my-identity-
God Speed!
Hey dark Knight I am verified on both ends but my funds always go straight to under review. Any help!
Code 3Y23MA
Hello @Edson_barron,
I have verified your account and the only verification you need to be fully verified is the payment method verification.
You can feel free to add the payment method manually to your account and proceed in uploading the required photos to your Gameflip wallet in the verification section.
Also, the following verification needs to be added in this link (Buy & Sell Games, In-Game Items, Gift Cards and More - Gameflip) onto your account:
-
PAYMENT VERIFICATION:
- 1 photo: A selfie of you holding your credit/debit card used for payment, showing only the last 4 numbers and your name on it.
- 2 photos: Two close-up pictures of the card, front and back, showing only the last 4 numbers and your name on it.
Once your account is fully verified, reviews on your future orders should reduce.
You might need to verify again if you make a high dollar purchase or change payment methods.
God Speed!
Thanks! I like using Apple wallet to pay for the extra 2% but I went ahead and added a credit card. Thanks! Will it push through my current purchase?
Hey @Edson_barron,
Not a problem, you can continue to use Apple Pay and verify the card you use on there ok.
Also, I verified your account and do not see any current orders pending
Hope you have an awesome day!
God Speed!
Hello DarkKnight, i want to sell a bunch of stuff and i’ve submitted all the necessary infos but since i have no phone bills (not on paper) i’ve attached a phone bill with full infos from my app ( the phone company is “3”) but the system is not accepting it…how could i solve my problem? thanks
Sorry,my invitation code is 2HVBV4
i just want to sell some stuff…