Problem with BoaCompra

Hi! How’s it going?

I come to the community and the gameflip staff because something very strange happens to me, the payment platform “BoaCompra” randomly takes deposits, yesterday I was able to add 50 USD without problems, everything ok. Today, the platform cancels my deposits and tells me that there is a difference in data but yesterday I could deposit … is rare, is there anything that can be done?

In addition, Boacompra owes me a refund for more than 15 working days.

Thank you!

Hello @sofilit22,

Sorry for any inconvenience this has caused.

I will be glad to help you with this.

Do you have an open ticket regarding this issues?

Also could you please provide me your invite code?

God Speed! :trident:

Hi Darkknight, my code is 17VF1Y

Thanks for the quick answer, yes i had open a ticket but have no solution.

I think maybe tha information in gameflip doents match with the payer procesor.

Thanks!

Hello @sofilit22,

Yes, I think that might be the problem.

Always make sure that the addresses on your Gameflip account is matching the same address of your payment processor. This way when they cross check the information, there will not be any difference.

Also, I have verified your account and can see that you were able to make further purchases.

Are you still having this issue?

God Speed! :trident:

Dark,

yes, i still have the problem, boa compra cancels my deposit because of the difference in the information. You have some information about the payment processor? because I contacted them but they never respond.