I posted a ticket and got no reply so I am on the forums now. I was trying to add my Visa card onto my account but for some stupid reason it kept telling me my zip was incorrect, EVEN though I checked it and even called my bank to make sure it was correct. But I kept telling me it’s was invalid! After about half an hour of frustration I went to check my bank account and noticed GameFlip took 25$ out of my account even though I had not bought anything. I was trying to buy something but it kept telling me “INVALID ZIP”. I am extremely upset right now so if anyone can please tell me what’s going on I’d appreciate it.
Thanks
A very angry gamer-
I know how you feel, Gameflip has taken small amounts of money from my balance when I try to cash out to PayPal (ex: cashed out $5, never received them and got them removed from my account) but I didn’t bother with support, it’s just $5. Anyways, the response time here is the same as support’s, my question hasn’t been answered yet… Good luck
Oh man I just read some of your forum post, I literally just lost all hope.
Don’t worry man, help will come and say “contact support” for the 100th time, I think they have bots programmed to say that lol! Overall, Gameflip has many issues when it comes to physical items, transactions and payouts, but when it works, it’s a godsend. It has saved me quite a lot of money. Nah but seriously, wait a couple of days and if support hasn’t responded by then, I don’t know what to do 
Support would be slow during the weekend, but otherwise, they’d respond within 24hr.
To speed things up, take screenshots and attach them to your ticket. You should also submit a ticket directly from app/web when you’re logged in so it would be faster because they know who you are without asking you for more info.