per my previous thread:
i’ve not seen a reply to my ticket yet, and I am unsure you received my pic proof that the game is not on my steam account as you requested as i did not see a reply yet to this email sent on 4/9 (and follow ups on 4/10 & 4/12). Sorry to be a pest, but i’m hoping to play the game, and i would like for this refund/replacement to happen soon!
Please let me know the status and ETA of my request. Thank you!