Help, i just got scammed! What do i do?
For this purchase:
SEKIRO: SHADOWS DIE TWICE Steam Key GLOBAL INSTANT
Sold by Ghost888,
i redeemed the key on April 2nd to my steam account. As the redemption was successful, i marked the transaction completed. Today, April 8th, i received the attached image notification from steam informing me that the seller obtained this key through fraudulent means and removed the game from my account. Apparently this seller is selling keys obtained in a way that violates Steam’s terms of service agreement.
As i WAS able to redeem the key and marked the transaction completed, how do i get this transaction refunded/cancelled? Alternately, how do i contact this buyer and demand he sends me a valid legit key as the steam message suggests? It would seem that once you click complete, gameflip protects the seller from the buyer in every way, even from being contacted. It is a shame that this seller is still committing fraud to other people with the same game sales.
order details:
Order ID
43b4e6aa-8b92-4725-b9f2-8d171066049c
Date
Apr 2, 2019
Price
$38.99 USD
Processing Fee
$1.26 USD
Order Total
$40.25 USD
If i am unable to get this resolved, i am certainly never using this service again.