Hello. I have a bug. The site is still showing Platinum subscription pricing when listing (4.5%), but that’s no longer available. Could you fix this so it correctly displays/calculates the 10% that I’m being charged? KGUJ7X is the referral code if that matters.
Can you give a screenshot (with personal information painted out)?
The plan was no longer offered a while ago. It’s still there for those who have bought it previously.
If you haven’t done so already, please contact us at firstname.lastname@example.org.
Send all the screenshots regarding this issue so we can provide you further help.
Alright, I’ll try to get the screenshots uploaded when I’m home and get a chance.
@TheFuBar - It was automatically discontinued for me (I actually lost most of a month that I paid for) and before that CS:GO and most other things had 0% fees. It’s charging me 10% as I’m not currently on any plan (used up the $50 one), but when I go to mass list it still calculates and displays the fees at 4.5%. I copy/pasted an example of one item and the summary it gives at the end.
“Page:1/3 Number of items:100
Estimated fees:$71.42(4.5 % of Total Sales)
You make: $10.29”
That seems buggy. I usually use single listing, so I probably don’t know about this.
You should take a screenshot and send to support.