Hello there,
Im starting to think what are person have do to receive cooperation those days. Respond time policy were stated 1-72 hours, and now were changed to 1-96 hours (1 to 4 days). Followed tickets are ~10+ days old (240+ hours) and there is still no cooperation/respond on them at all:
Invite Code: D8LZTC
Ticket #125469 (11.08.2017)
Ticket #127330 (14.08.2017)
Hope for final cooperation and review from ‘‘support agent’’ in next ~24 hours.
Regards