Under review! Please help

Hi hoping someone can help please?
First time buyer. I purchased something and it’s took the money out of my bank but now under review and I haven’t received anything from anyone. I see something about sending a selfie with my ID but I’m not comfortable giving out the information to a company that I can’t even call. Do I cancel the transaction? Do I call my bank? Please help thank you

u still got the probleme?

If you don’t verify you won’t be able to use Gameflip. Everyone one the site has done the same thing already. Just FYI