Just got suspended with no email explaining why? I have sent a support ticket but i hope you can escalate this because am a seller and this interrupts my business.
Invite Code: RRDKQN
Edit: Gameflip support replied and informed me that i have been suspened because, i quote “We see this account was suspended because the buyer of order 3a03e03c-8497-46b9-b5c1-23eaade23de5 (Starbucks $100 Gift Card) has shown that his gift card balance was emptied before he could use it.”
First of all, does gameflip keep up with their own terms of service?
Quote from https://gameflip.zendesk.com/hc/en-us/articles/205271998-Buying
“The Buyer is required to rate the Seller to finalize the transaction and when this step is complete, then all sales are final and the Buyer will no longer be able to submit a request for a return.”
“DO NOT rate the Seller if you have received an item that is not working or as as described. By submitting a rating for the Seller, you are accepting the item and finalizing the transaction.”
The buyer rated and closed the transaction without using the card, his problem. As per your ToS, the buyer should use and verify the product before rating, and yet you suspend me for this? a suspension? you didn’t even notify me of a dispute? you banned a seller with 45+ feedback and $1k traded instantly without notifications of a dispute. Did he threaten to chargeback on Paypal? because that is the only explanation.
It looks like gameflip sides with the buyers in trades as they can cause the bigger financial loss by disputing via Paypal/Credit card as compared to a seller paying 15% commission.