[ASAP] Help with ticket dispute, am i being stupid?


#1

I sold a key online with proper listing etc for xbox gift card. Someone instantly bought the card (with instant code reveal or whatever it is, so it shows them as soon as they purchase) and he has now disputed on the grounds he didn’t realize it was a UK gift card (Although stated in the listing several times). I Have given him a work around to this by changing region etc to get the gift card working, however, he now states he needs the money and not the card (this happened in a 30 min time span). I don’t want to just cancel the order and him just use the code? or am i being stupid and missing something.

Many thanks for any reply’s and help.


#3

Don’t cancel it.

Create a ticket here