Buyer gave me a false negative review. Please help.

Hey, I have gotten a false negative review from a childish kid. the listing was a Fortnite “play with pros” listing and was to help him improve in the game. I played various types of modes with him, taught him multiple ways to improve his game, and even played some duos with him. I was extremely polite and even though we were only supposed to play for an hour, I played 30 minutes more. Getting a bad review is extremely hurtful to my sales and it is not right when I did nothing wrong to deserve this review. I literally have never gotten a bad review from a buyer and all my past reviews are extremely positive. This bad review could and will jeopardize many sales. If any mods could please help to get the review removed I would appreciate it so much!


If needed, here is my profile code: D1HYS5

I messaged the buyer after he game me the bad review. Would it help if I send a screenshot of discord messages of the buyer acknowledging all my help and still giving me a bad review?

@Kopex

Hello, Please provide your Order number and allow some times for the admins to look into it.

You can also open a ticket thru the support page

https://gameflip.zendesk.com/hc/en-us/requests/new

1 Like

Okay, thanks for the help!

Order ID: dc7086c5-9628-43ae-b700-953672202f4b

How do I submit a ticket to remove two-three spam reviews?

Hello @BloodyMari666,

Please follow the instruction on the forum article below ok:

God Speed! :trident:

I see no link to submit a ticket to get a false review/spam review removed

Hey @BloodyMari666

You can submit a ticket here and include your profile code and order number for the specific review

https://gameflip.zendesk.com/hc/en-us/requests/new

Please bare in mind support has a larger queue of tickets so it can take some time to be resolved.

1 Like

hi pls help , this is my code : 6AA831
my store have 6k++ all 100% positiv ratting
bcause 1 kids bought ONLY 3$ item,
before we trade i already said in game its not Fullgrown and i ask him if he want to cancel or not, he said “its fine” and were traded, then said thanks as usual with other buyer,
but he gave me poor review, the only 1 make negativ review on my store
this is not fair, pls help me

Hello @Gishelle_Vie,

Please use the following topic as a guideline to have your rating verified ok.

Hope you have an awesome day!

God Speed! :trident: