Making this post here to get potential answers and resolutions before I decide to dispute for refund from my bank, and to also warn others from getting scammed from this seller in particular as well (link to his profile posted above).
Three days ago, I have purchased 4x $25 (total of $100USD) in gift card value for P.F. Chang’s from this seller named DigitalDeals (ONLINE). After making the purchase, the seller quickly replied back to me in less than half an hour’s time and sent me the 4 gift card codes. I’ve taken the code and verified on P.F. Chang’s website and concluded that the codes indeed are valid and the balances are correct.
However, when I made a phone call to P.F. Chang’s to confirm on the whole redeeming process, as it was my first time using a gift card there, the customer relations representative said my code were stolen and I needed to bring the actual physical (plastic) gift card to the restaurant to verify the gift card. I was shocked at first, and then I immediately sent out another email to the P.F. Chang’s customer relation and inquiries’ team for answers, and the reply I’ve gotten was very similar, I needed to bring the physical gift card in order to redeem it.
After verifying with two representatives of P.F. Chang’s, I’ve managed to contact him once again on one of his currently on sale products on Gameflip and we were able to connect via Instagram after I’ve asked for his instagram name, where I then relayed the information and issue I had with redeeming my gift card. He seemed very responsive at first, but then after giving my entire story, he quickly stopped responding and then deleted the product he had on sale. Now it seems like he is ignoring me altogether and not responding at all to my attempts at reaching out to him.
My invite code is FTT9T4.
Looking for solutions from mods and Gameflip representatives on this situation before I settle for dispute with my bank. Below is an image of the email I received from P.F. Chang’s representative after asking them how I could redeem my gift cards and also my facebook conversation with P.F. Chang.