So I’m infuriated right now, because I just lost a good amount of money after a week of disputes.
I bought FIFA 19 from WorldGames, after verifiying my identity and 2 days of waiting, I received a product code. I quickly went onto the origin website and tried to redeem the code, only to get an error saying that the product was already redeemed. I messaged the seller telling them that they sent me a redeemed code. They denied my claims and boasted their record (They have a good record, that is why I purchased the game from them over other sellers after all).
After Disputing the topic, Gameflip support clears the transaction and says “Thank you for clearing up the transaction with the seller” Where the seller did not do anything for me at all.
Which brings me to this post, how can that happen? I have just lost my money and I did not get a product key or my money back. GameFlip clearly favored the seller because of his record, (even though he does have a couple of negative reviews), and did not help out the person who just lost their money. The whole “GameFlip Guarantee” is ignored when the seller has a good reputation and no proof. Which is absolutely absurd.
TLDR: Bought FIFA 19, gave enough evidence in dispute, got a message saying “Thanks for working it out with the seller” when absolutely nothing was done by the seller.