Love this app when it comes to purchasing things, but the support centre in itself is horrendous. I’ve been trying to get this fixed for days, support keeps telling me to check my billing address to make sure it mirrors the details connected to my bank. They are EXACTLY THE SAME, and have been for months. There’s never been a problem until now suddenly, and I don’t even think they know what’s wrong with it. It is ridiculous. Everytime I try and reconnect my card (support says that’s meant to fix it) and simply get the message “Error: FRAUD_DETECTED: The request cannot be fulfilled for the current shopper.”
Whenever I’ve had this previously, it usually means my account has been locked or something, but supposedly it’s not locked and its all down to my billing address. It doesn’t make any sense.