I contacted your support twice already about what was positively a scam. I sent screenshots from every point in the trade process. Two separate buyers sent me two identical order IDs for 100 Rocket League Triumph Crates within 5 minutes of each other. I did not notice they were identical because I was in “the trading groove,” but really I thought they actually sold, since I received two notifications of sale. The second sale window did not have “delivered” checked, even though I had already checked delivery for the first and rated the buyer. Right after the trade though, when navigating to “purchases,” the second sale has just disappeared, as well as the notification.
After digging around a lot: your website is insanely unclear about the fact you cannot post your Steam profile link (instead you must private message the buyer) but your support email literally did nothing to help me. No explanation, just an apology.The thing is, veteran traders do not follow your “wait 10 minutes before you trade” or “don’t post your profile link” rules, but I’m of course the one that gets scammed still, because my luck is straight from the depths of a barrel of ■■■■.
This scammer’s two accounts are obviously run by the same person or two people in coordination with each other, so the fact that my profile link was posted MEANS NOTHING ANYWAY. The second buyer could just as easily have copied my steam profile link since we had just traded; he did not need to pull it from one of my listings. Furthermore, I absolutely did receive two notifications of sale, though you say “there’s no record.” Whether or not that was a result of an incredibly quick profile name change or what, I do not know, but the fact that after looking into this matter, all you guys can say is “we can’t find a purchase generated by that user” is so concerning. There WAS another purchase, and as soon as I checked delivered, the purchase window mysteriously disappeared, and the scammer immediately went offiline.
The scam account has no real friends, owns only Rocket League with 21 hours played, and has been offline ever since this happened (who the hell buys 100 crates that are only dropping in price for a game they’ve never played, and then doesn’t play the game for even 1 minute over the next 3 days? Nobody, because it is OBVIOUSLY a second dummy scam account. I have no more evidence to give you guys, since I gave you everything you asked for + more. You’ve explained absolutely nothing to me and decided to rule in the buyer’s favor, likely because you guys have no way of actually verifying anything at all anyway, and it’s a lot easier to retain buyers since sellers assume your protection works, until they get burned like me.
Apparently having untouched screenshots of the whole transaction, and having the full order ID sent to you over Steam chat actually means ABSOLUTELY NOTHING. So again, thank you guys for ABSOLUTELY NOTHING. I’m sure that you will suddenly suspend my account for no apparent reason because I posted this, and I’ll be totally banned from all of my funds with absolutely no support, just like all of your STELLAR recent reviews I’ve been reading have been describing. Sad, and absolutely unbelievable. Gameflip is a far bigger scam than the scammers who actually use it!! ■■■■■■■. WOW.