This will show and back and forth email between me and Gameflip for a few months. I usually buy anywhere around 30-40 digital movie codes a month and sell a few hundred video games a month. I was buying movies like always and the app begins lagging a bit, no biggy I thought, so I click to pay for the next movie from good old Mr Bling and it spins and spins and nothing happens. So I click it again and again.
I then close and reopen the app and the same thing. So I figure Ill just post more games till it stops lagging. Upon trying to post I see Account Suspended flash.
I send yet a 4th ticket about the lagging in the app and await a responce. 2 months later I email them for the 5th time.
12/08/2017
Thanks for contacting Gameflip Support. Your request (178394) has been received.
To add any additional information, please reply to this email.
Due to a recent influx of user requests, the average response time of a new ticket is from 2 to 4 business days.
On 12/11/17 I recieve
Thank you for reaching out to us and we apologize for the delay to respond to your issue.
Since there’s been this delay caused by the large influx of tickets we’ve recently received, could you please let us know if you are still facing the reported issue? Just reply to this email and let us know the issue is not resolved.
In case the issue is already resolved, please feel free to close this ticket or not reply to this message.
Thats ridiculous I never had a fradulent sale, last time you people saod it was fradulent card activity.
I tried to change my card and buy something and you shitty app froze. When it rebooted I quickly made my purchase and it said I was suspended.
Its your damn app not me. And you still have MY MONEY tied up in the app. I am now filing a police report I will send you a number for the order filed tomorrow afternoon.
Your account was suspended for fraudulent activity.
Unfortunately, the suspension cannot be lifted and this case is now closed.
Now notice I havent been told wtf I did and all I did do was CHANGE my damn payment method to my new DEBIT card. Good job GAMEFLIP. Way to show you care about the people who make you money!
Finally I wrote this and havent recieved anything since 12/19/17.
What? I will be reporting this to google and I have submitted an article for the news paper. Your team is not helpful in the least and not only does it take 2-4 months minimum for a responce but even when its the fault of your own program you blame others for your problems then ban then from using your services.
Horrible customer service there is honestly no wonder the forums are flooded with hatred for your company.
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All in all they dont give a ■■■■. There are far better ways for gamers to sell items, make money and get good stuff at a fair cost. All you have to do is look or ask.