I’ve been a loyal ijji gamer for quite awhile now, back when the game soldier front was very popular and other games like Gunz.
I made a purchase a few days ago. $285 dollars for a gift card of $360.
I sent in all the credentials, one after another. Verified my id, pics of my face and id, and pics of my debit card.
My debit card didn’t get approved. Ijji sent me an automated messages:
“We need a pic of you holding your debit card saying you verified your most recent purchase”
I thought: “okay, that’s easy. I gave them the rest of the pics. Now, they need one last extra pic.”
So I sent it in.
Then I get another email: “Insufficent information”
During this time, I was purchasing a giftcard that was under review. Give it 3-4 days and I finally get the code.
BUT GUESS WHAT? NO BALANCE.
Two minutes. I checked the balance and ZILCH. Target giftcards go in 24 hours. There is no “hold”
My money is gone. I’ve got nothing in terms of my second giftcard.
Legal action is considered. I got screwed. No hep information, no call centers, no correspondence. BS company screwing over buyers for there commissionary profit.
What do I do?