how long does dispute take?

How long does it take for disputes to be solved? I bought an invalid $500 iTunes gift card and opened dispute 3 days ago. It sucks that I have to wait before I can use my credits again.

Hello @nasieater,

Could you please provide me the order ID so I can tale a look?

Also, keep in mind that disputes take a bit of time to complete since an investigation is done with both the seller/buyer and further information might be requested from each side by the Dispute Team.

God Speed! :trident:

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I’ve already sent evidence to the email 5 days ago but there hasn’t been a response.

My dispute is on day 10 going for 11 and my account is locked, all proof i sent to support its so obvious that the buyer is trying to scam me still no response from gameflip support

Hello @nasieater!

I have verified your case and can see that the Support Team has already contacted you.

Keep in mind that proof is requested from both sides (seller/buyer) to further understand what happened. So this process takes a bit of time and should be resolved asap.

Sorry for any inconvenience.

Hello @VaniX,

Please wait for the Dispute Team to analise the proof that was sent from both sides.

As soon as they decide, you will receive a response regarding the case.

Also, we are already talking about this case in the following topic:

God Speed! :trident: