How long does it take for a dispute to be resolved, and what’ll happen if the seller never responds?

Wanted to buy an outfit off of Gameflip for Fortnite, and I heard from a friend the auto-sending ones were the safest way. Went for an auto-sender and the seller didn’t actually include a code, in fact telling me I should complete transaction and I’ll get a code through email. I put a dispute instead and was wondering how long this’ll take? What happens if the seller doesn’t respond or give me my code? I really don’t want to end up losing my money. Very worried rn

dont complete till u recive and redeem ur code.

Did not complete it yet. I opened a dispute as soon as I saw the code was not there. I am wondering how long these disputes take, and what happens if the seller doesn’t respond in the 5 day timeframe.

no dont wait , esclate direct btw gimme his profile link

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Yes please escalate like mznv suggested and also if you can share that sellers profile on here so ppl can be aware and avoid buying from them until they are banned. Thanks :sunglasses::facepunch:

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This is their profile link. A review came in just recently too saying this guy is a scammer.

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Thank you for sharing :sunglasses::facepunch:

You’ll win if seller never responds. I was on vacation and I lost the dispute :frowning:

The seller responded telling me to clear dispute to get the code (I know this was a trick, clearing it means I agree to complete the transaction) so I escalated it. Been waiting for a day-ish now.

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Probably hear from them Monday as they aren’t really here on weekends I don’t think.

GOOD NEWS: THEY CANCELLED IT!! Really happy!!! Took a lil but worth the wait.

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@MajorTom @DarkKnight

Please ban this guy for trying to have people complete transaction to receive item via email. You can see a couple people have completed this and have lost their money.

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Hey @MadMan,

The user was successfully suspended :wink:

Have a wonderful day everyone.

God Speed! :trident:

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@DarkKnight I have a dispute opened that has not been taken care of the seller claims they have given me the 50k credits I ordered which they haven’t. Please help I am scared I’m going to lose my money
Order ID: 35dc207d-d105-42b4-ba7a-539329c0b22e

Profile Code: 4G7PGN

Hello @Point_A_to_B!

I have verified your dispute and can see that it is already assigned to our Support Team.

You should receive an update about your case soon ok.

Godspeed! :trident:

I have a question. Unfortunately, I purchased a code from a dishonest seller who provided a geo restricted code. When I sent him a message he advised that he sent the wrong code and it would not work. He then sent a replacement code that he said was the correct region. When I tried to redeem the code, I got an error message that said the code was already redeemed. When I contacted the seller again, he acted like he had no idea what was going on. When I asked if he would be able to send me working code, he never replied.

I escalated a dispute, but was wondering can i purchase the same code from another seller or would I have to wait for this dispute to finalize?

Hello @Brandon1!

Since the dispute was escalated, our team will verify the case soon and might contact you to request further information.

Regarding making another order, you can feel free to do so while the dispute is being handled by our team ok.

Hope you have an awesome day!

Godspeed! :trident:

Okay, do you know of an estimation of time because I talked to a support person over a day ago about it and he said it will be handled momentarily. thanks

Hello @Point_A_to_B!

They should be taking care of your dispute soon ok.

Disputes take a bit of time since proof is usually requested from both sides for further verification.

Godspeed! :trident:

My escalated dispute is about to hit 72 hours and I have not received a response from the seller or from gameflip support. Not sure if there is anything else that I need to do.

My order Id: 0c833840-f50c-47be-ad27-a9f9c57e5fe3