I was selling American Eagle promo codes. I never had problems with buyers until now. In few hours 2 persons bought promo codes. One of them that was gift card and wanted refund that I don’t do because she already get the code. Second buyer that day also think that was gift card and I explain that is promo code as it say in title of the listing. Next day she respond saying that code doesn’t work(she used it). Both of buyers opened dispute and support canceled both listing without saying anything to me. I also send proof that code work as I test any code that I sell every day. I feel scammed because my buyers didn’t read what they buying and support told me recently that I need clearly say in description about what I selling what I did. I just want my money. I think this isn’t fair.
Here is how my description looks like: