This is getting pretty bad, in two weeks I have lost about 80$ in sales because you guys aren’t reading tickets and just clearly auto-resolving. I went from 0 disputes lost to losing 4 in a two week period after now selling for almost a year. I again lost a ticket where the client admits he didnt read a product description and states he was negligent in doing so even thought there’s this disclaimer:
READ BEFORE YOU BUY!
This is an nvidia code that can be only be redemeed on geforce experience WITH GTX 1070 Ti, 1070, or 1060 card or 1050ti or 1050 installed.
If you don’t have this specific hardware DO NOT BUY! You can’t redeem it on nvidia website. only via geforce experience.
You will get Counterattack bundle code after redeemed on geforce experience. YOU CAN ONLY REDEEM 1 CODE PER GTX CARD THE CODE GETS ATTACHED TO S/N
***** I will not refund people who have purchased this game and then ask for a refund because they don’t have the eligible card. If a code has been seen it is not fair to future customers for me to relist it knowing that someone else might have seen their code and I suspect you as a customer would want that level of courtesy as well. ******
The client THEN BUYS THE CODE admits he’s in the wrong and AGAIN you cancel it while he walks off with a code. I’ve been selling these exact codes for months with this EXACT description and any time it’s gone to arbitration you guys have sided with me. WHAT is going on with you guys lately.
Here’s the other order orders:
I’ve also written in two tickets about guys trolling my shop and giving me 2 negative ratings with proof that A) they’ve spent the money on a gift card after I denied them a refund and then claimed that suddenly they recieved a product with a lowered balance B) didn’t read a product description, contact me. escalate or do anything like they’re supposed to and you guys still haven’t gotten back to me a month later!
I am extremely annoyed by this as I pride myself on giving great customer care and feel like you guys are just sleeping at the wheel now while I’m losing money. This really isn’t on guys.