Please help me delete the negative feedback

The staff in gameflip confirmed after review that the buyer tried to cheat, but the buyer left me a bad feedback, which is incorrect. Please help me delete him. My order label is e2a3ed70-f8ff-435d-9a26-e1d66955493e, and my code is W1AZN1

@MajorTom @DarkKnight

Hey @Fanglin_LU,

Sorry for the wait.

I have removed the poor rating for you :wink:

God Speed! :trident:

@DarkKnight I have the same problem, only 1 negative rating received, the guy that posted it admits in the feedback comment that it’s not related to my gift card, he had some account problem a week after buying from me and others, his problem is not relevant but the negative feedback on my shop profile hurts business. Please take a look:

Hello @topcat,

I have verified your issue and removed the poor rating from your account :wink:

God Speed! :trident: