Hello, my account code is: TQFKSD
I made an order earlier today and it went all perfectly, except for the fact that I didn’t receive my 4$ credit as the the ongoing promotion said I woudl.
Later, I made a new order using a friend’s credit card via Apple Pay because my friend is going to give me this as a gift plus his credit card works in USD, which is better because mine is in BRL. The order using his credit card didn’t work as successfully since it has been under review for over an hour, while the previous one worked instantly. I tried to verify my account sending the pictures as asked with my ID and the paper, as well as my ID front and back. But I almost instantly received a response saying it didn’t work because it didn’t match my account information. I don’t understand why.
Can anyone help me? I want to finish this order asap and I’ll make few more after this one.
ID for order that worked but I didn’t receive the 4$ credit promotion: 0b62d9ef-0a6b-4367-bee8-7aeac51c30a6
ID for order under review: 93e8aef9-cd3e-4c76-a215-30ba5362d8d1