Users are making new accounts and open a dispute after claiming working codes to get their money back.
To prevent this I suggest we add buyer restrictions!
Give us as sellers options to set buyer restrictions such as “Buyer must have 10 Feedback Score or higher”, “Buyer must be ID verified”, “Buyer must have less than 0.001% bad feedback to good feedback”, etc.
As a seller who uses instant delivery I want better protection else I will stop using instant delivery and will cancel orders of any new buyer on the app.
Tell us then how to handle the problem when a new customer redeems the code and then telling you its already redeemed? How to prove that he is the one who redeemed it?
if you are selling XBox, Xbox support will help, ps codes, playstation support will help etc etc, get a date of activation, a valid purchase where you got the code, confirm it’s as described and block that user from future problems. I had many disputes from 0 feedback users and I dont see a problem with it. There are many of them who didn’t scam. I haven’t lost any dispute yet…
I agree to some extent, but it’s a solution that creates more problems.
For example, the amount of new users on the site will decline rapidly, due to the fact that a new user will be massively restricted to who they can buy from.
Also, getting 10 feedback takes a lot longer than you might think for the casual user, considering that half of the people on here don’t even bother to leave feedback.
I tried that before with the Xbox and Walmart support and asked them to give me the activation date/time for some keys and both told sorry we don’t have the redemption information. I haven’t lost any disputes either but sometimes the only solution is take the loss and block that scammer.