If anyone is wondering how this will impact the fairness of sales on the platform, I can probably answer now: It depends on the steps the platform takes and what DunnBiscuit mentioned.
It will either remain the same or get worse, especially if we’re talking about new sellers. The only ones who might benefit are those who have been active on the platform for years and know how it works, particularly those using the API interface regularly.
Considering the fact that, as a new potential customer of the platform, you need to see something before buying it, the number of items added by individual sellers, flooding the platform, plays a significant role in sales. As we know, the number of listed items is also linked to the number of reviews (score ratio).
This is also one way to increase the chances of selling an item, competing against sellers who use the API 24/7. Even though their product listings are already filled with hundreds or thousands of the same items, they continuously add more, making it impossible for others to break through and make sales. Sometimes even the API users do the same for competitive reasons. This issue isn’t new and has been around since the platform’s inception but has worsened over the years.
Moreover, since new accounts are limited in the number of items they can list, one alternative for them is to keep adding and removing items within minutes of posting them, increasing the chance of making a sale as the product reappears at the top of the recommended list.
If you’re a seller who can only list 50 unique items and want to compete with another seller who can list up to 5,000 items, with over 1,000 of the same product, you know you’re at a disadvantage from the start.
Now think about the odds of even finding your product on the recommended list, let alone selling it. The chances are 1 in 1,000, and that’s with just two sellers. What if there are more—2, 3, 5, 10, etc.—and each of them has already listed 500-1,000 items and continues adding more? For any new seller on the platform, selling becomes almost impossible.
So, what will removing the “time added” from the recommended list accomplish? It will simply sweep away those few who miraculously appeared on the recommended list, banishing them to the depths of the platform. They’ll be replaced by a few accounts that managed to accumulate a high score ratio over the past six months, creating a vicious cycle where only those accounts will secure any sales, keeping them perpetually on the recommended items list.
If that’s not enough, and someone still isn’t aware, it won’t stop there. Most of the highest score accounts are using the API 24/7. So, removing the time will only ensure that these accounts dominate not only the recently added items list but also the recommended one (which is already in bad shape).
As for you, the new seller with no experience with the API, limited to 50 items, which, within seconds of being listed, will be buried by API users, with a zero score ratio, you might as well hide in the shadows because no one will ever see your items. Drastic, but true.
If the platform plans to address this issue, it should implement restrictions that prevent sellers from constantly re-adding the same items (they don’t have to do it, but no one will stop them at the cost of sales). Limit their number of listings to a minimum so that it doesn’t disrupt sales but also doesn’t negatively impact other sellers.
This could involve completely eliminating the constant re-listing, especially when the “time added” for recommended items will no longer matter.
Introducing an API panel directly into the platform with appropriate restrictions that monitor the number of items currently listed, for example, allowing only six items. If the item sells, another can be added. Or simply introduce a limit on the number of units of an item so that it doesn’t occupy 100 listings on the page but just one. This way, when viewing the platform’s website or app, we could see more sellers offering the same product regardless of how many they have in stock.
Additionally, I agree with NY3 on the issue of rotating the front page. The front page should rotate continuously for all sellers, regardless of score, giving everyone an equal chance to sell at all times.
Removing the “time added” from the recommended items list will likely create what already exists—a second tab for “Highest Seller Rating,” which will show the same thing, only now it’ll be called “recommended” and will be displayed as the main tab.
As for the score, I noticed some time ago that sellers began treating customer support, which I respect and appreciate for their work, as a tool for continuously removing reviews they simply don’t like, regardless of the fact that those reviews reflect the actual transaction.
What makes them no longer objective in any way towards other sellers is not about the comments deliberately lowering a seller’s rating, but rather every single comment a seller receives that is anything other than positive. I’m not sure if this happens out of sympathy for the sellers or not, but when it becomes a continuous issue and concerns the same problem, support is likely well aware of which accounts are involved. Additionally, in cases where ranking on the site is currently based on this, it becomes completely biased.
(I’m not talking about exceptional circumstances that genuinely require this.)
Overall, when it comes to the aesthetics of the site in recent years, the changes have definitely been for the better. However, regarding issues with searching and displaying items, positioning, etc., it seems to me that not much has changed in this area, regardless of the practices and algorithms applied. So far, it doesn’t look like things are going to improve anytime soon. But maybe I’m wrong—this is just my opinion.
Additionally, I hope the website will find a reasonable alternative for withdrawing funds after removing Wise.