Why does it take 5-7 days for a ticket regarding money being held to be answered?
This isn’t just about me having to wait 6 days for an answer, but others too.
Why did I have to make daily forum posts, and spam the support ticket before FINALLY getting a refund, only to dispute another transaction because people are trying to take advantage of your lack of replying to get money out of people.
Scammers know that it takes multiple days to get an answer from support here, and they’re hoping that people just give up and release the money to them because it’s frustrating dealing with support.
Why let this happen?
Do we need to start messaging SK Gaming and ESL letting them know a site they’re partnered up with is infested with people trying to steal from others and the support doesn’t even reply in a timely manner?