This member bought an item from me an hour ago:
So here is what happened…
This Gevorg Santoyan claimed that code isn’t working and wanted a refund. It was a $0.75 game, so I could do that easily, but I have plenty of time during weekends and more important - I was sure code wasn’t duplicate. I was checking my unredeemed keys from Yogscast bundle last night, so this is 100% working key with receipt, hidden till’ yesterday on my HB account and I put it on sale straight after. So as he didn’t provide any proof, I asked him to add me on Steam so I can check his game list. He did, but that was some poor account with two, or three games on it. I almost gave up and was so close to do a refund, but then I tried, just in case, to put his real name (Gameflip name) on Steam and what I got is his real account which is much higher level on Steam (same kid in that picture and in picture on Gameflip). He tried to lie that it is his brother’s account. Even here I was ready to refund him if he admit what he tried to achieve, cuz it was obvious I’ll get negative rating if I don’t. Next step when I told him to ask his brother to add me, he closed dispute and rated me negative.
Anyway, here is our conversation:
I also have screenshot with his real Steam profile (in case he changed something meanwhile).
I just wanted everyone to see this so you don’t let to be easily cheated. My suggestion is to block this guy so you can avoid same thing happening to you. And does anyone know if Steam support can provide activation time of certain code? I’m afraid what to do if something like this happen with more expensive items and if false claims come from someone who is not so sloppy like this kid.
And for Gameflip, any chance of removing bad rating, even if I knew that’s gonna happen from the start?
My invite code is EWZQJY and Order ID is 3efca959-b1d0-4bd6-a136-f106e3587548.
EDIT: I tried to rate him negative too, but explanation was too long. After I made it shorter and tried again, I couldn’t rate him.