Hello, I’m a seller on Gameflip and I run into many types of the same customer on a daily basis.
Customer orders item.
Customer spams seller within 30 minutes usually for not delivering the item instantaneously .
Customer requests a cancellation.
As a seller am I obligated to cancel someones order because of a scenario about this? I run into this problem several times a day and it’s getting extremely frustrating, I usually deliver all of my orders within the hour but the gameflip guarantee is within the time frame the order is selected to be delivered in. Most of my listings have the 1 day time frame. So can I technically refuse to cancel the order? I have about 4-5 of these types of impatient customers on a daily basis. Theres only so many customers you can block/ cancel orders for without it affecting your daily business revenue.
The flip side is that you could say then just deliver your orders faster, but as a seller that works alone, theres a limit to how fast I can get the items and to how fast I send them.
As I am aware, I believe that you do not have to cancel it. I could be wrong on this.
If the seller does not ship/send the item(s) within the “Seller sells in” promised days, the buyer can cancel the transaction. (This doesn’t apply for Auto Delivery/Bot Delivery items).
Personally, if the buyer wants to cancel it, I will cancel it for them. I make it as easy as I can for future purchases.
Vnvxml, as another seller in Fortnite section, you know just as well as I do that stock needs to be retrieved/created, over 500 different listings, and only 200 inventory slots, you can’t mean to tell me you have every item in stock that you are selling at the time of each order, items need to be retrieved. Most of gameflip is comprised of resellers and as long as the items delivered within the gameflip guarantee I dont see as to why I need to have in stock the items.
We know that it is hard to keep track of the items you have and do not have.
It is incredibly hard for me when I have over 700+ listings, but it is important that you try to post only 1 of each listing.
The last thing we want is to clog listing searches with items that we do not have. That is not good business.
VNXMVL, being the highest rated seller on Gameflip, should know how to keep his listings organised, and take them down when out of stock. From his ratings, you can see that buyers have no problems about getting their items in a short time.
If any seller, small or big, were to do something against the guidelines, they would recieve the same punishments.
I have all items delivered within 1 hour of an order being placed 99% of the time, there is no problem, This topic isn’t a question of how I run my business. I was addressing VXNMVL in my response to him, not you.This topic isn’t about punishments and what not. This topic was a question of whether or not I had to cancel.
I respect the way VXNMVL does business a lot for the record and I appreciate you, Aeralo, taking time out of your day to give information on topics that are posted in the help section
With all due respect, I appreciate the help, but you are not a moderator, and I see you on this forum constantly back-seat moderating. Vxnmvl is a moderator and that is why I was addressing him.
Also remember that I have gave the same information which was correct
Buyers expect items to be delivered within a few minutes (when online), but if you’re item is delivered within the promised time frame, there is no problem.
he literally copied majority of my profile description. yea maybe it’s not copyrighted but it’s a lousy move , why cant he just write his own like i did?
does this give me permission to copy peoples product images and just rotate one tiny thing so it’s ‘different’
the other week he was telling me what prices i should and shouldn’t charge , now hes ripping from my profile , like damn man , whats wrong with this dude
